Tuesday, August 14, 2007

Please, please SingNet...

... put a manual in the box you send your modems in. Trial and error's no fun :(

'Course, we followed the instructions on the Internet (what if the customer doesn't have a prior connection? Kinda tough.) and still couldn't do it--necessitating a call to tech support on an otherwise lovely Sunday morning.

Surely with those huge profits you can afford to put A Manual In Every Box? That's part and parcel of A Computer In Every Home.

No comments: